Last Updated: April 24, 2023
Payments are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period.
2.Money Back Guarantee
Notwithstanding Section 1, if you contact our Customer Support department within 7 days of your original sign-up, you are eligible for our Money Back Guarantee. To receive your money back, you must contact our Customer Support team online at [email protected] no later than 7 days following your original sign-up and ask for a refund. Any contacts made after that 7 day period will not be eligible for our Money Back Guarantee. Only your first purchase is subject to the Money Back Guarantee; renewal orders are not eligible for the Money Back Guarantee under any circumstances.
Note: We do not cover the taxes and fees incurred on refund transactions, so the actual refund amount will differ from the amount you paid.